Returns & Exchanges

At Chicnery, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in their original condition.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.